A business that provides services is known as a service-based business. Unlike product-based businesses, these companies deliver intangible value through skills, expertise, or experiences—ranging from consulting and marketing to healthcare, IT, and personal care services.
A service-based business delivers intangible services—like consulting, legal advice, marketing, or healthcare—rather than physical products. These businesses rely on expertise, personalized solutions, and strong client relationships to meet customer needs and drive value.